Rebuilt Battery Warranty

Warranty: 12 months (1 year )   Our warranty on surveying batteries begins with the ship date and extends to a full 12 months.  For the first 30 days, if you are not happy with the product - you may request a return for service.   We will rebuild it a no charge, or remove the cells and give you a full refund. (Our choice).   For 90 days, battery failure due to the workmanship is repaired free of charge.  Cell performance:  If there is a problem with performance of the cells,  the battery must be sent to us for examination and testing.   If the cells have  been damaged by charging with other than the original equipment, or by water damage, or impact, or other improper use; the failure is not covered by this warranty.   If 70% of the cell capacity cannot be achieved by charge-discharge cycling -  we will rebuild the battery at a cost equal to the prorated value of the full cost of rebuild service for that item.    The following examples illustrate the formula for charges:   For the first 90 days Sandown Wireless will pay a maximum of 75% of the cost of rebuild service.   After 90 days Sandown Wireless pays 75% Customer pays 25%   ~   After 180 days Sandown Wireless pays 50%  Customer pays 50%  ~  After 330 days Sandown Wireless pays 10% Customer pays 90%   ~  After 365 days the warranty is expired.    This warranty is limited to the battery.  It does not include repair of products that the battery is connected to, or used in conjunction with.  This warranty does not include refund of any shipping charges.  Requests for Warranty Return Authorization may be made by email to sales@criticalbattery.com or by telephone to 866-379-8437.
Keith Clark
Sandown Wireless
USA